Privacy Policy
Last updated: 2026
Who this policy covers
This policy describes how Sri Ramakrishna Specialty Hospital Pvt. Ltd., B20, 2nd Cross Rd, Thillai Nagar, Tiruchirappalli, Tamil Nadu 620018, handles personal data collected through this website and related appointment enquiries. Clinical records are covered by separate notices and legal requirements.
It is intended to reflect applicable Indian law, including the Digital Personal Data Protection Act, 2023, as its provisions and rules come into force. Statutory requirements take priority over this notice.
Information we collect
Please do not submit medical reports, diagnoses, identity documents or other medical details through website forms.
- Your name and mobile number.
- The department, preferred date and preferred time window you choose.
- An optional short message.
- A record of your consent to be contacted, with the date and time.
- Anonymous usage events (such as a click on Call or WhatsApp) that contain no personal data.
- Basic technical information needed to protect the website from misuse.
Why we use it
We use enquiry details to respond to your request, call you to arrange a visit and route your enquiry to the right team. A preferred date or time is a request, not a confirmed appointment. Submitting an enquiry is not permission for marketing messages.
Sharing
Relevant hospital staff access enquiries to handle them. Authorised hosting and communications providers may process data on our behalf with appropriate safeguards. We may disclose information where the law requires. We do not sell personal data.
Retention and security
[Retention period to be confirmed by the hospital and its legal advisers]
We use reasonable technical and organisational safeguards, including restricted staff access. No website can guarantee absolute security; please report any suspected misuse.
Your rights
Subject to applicable law, you may ask for information about how your data is processed, request correction or erasure, withdraw consent and raise a grievance. Withdrawing consent does not affect processing already carried out and may stop us completing your enquiry.
You can also turn off anonymous usage tracking on this website at any time using the control on this page.
Contact for data requests
Email marketingsrsh@gmail.com with the subject 'Privacy request', call +91 90471 46123, or write to us at the address above. Please include enough information to find your enquiry, without medical details.
Questions about this page?
Email marketingsrsh@gmail.com or call +91 90471 46123.
Contact the Hospital